HUD not working

[Ryanowski]

Hello,

I recently got a new comp and I'm trying to set it up correctly. The HUD was working for one session a couple days ago then just stopped after that.
HEM is importing hands just fine.
I've already tried downloading the Beta.
Dunno what to do...

[Ryanowski]

does it have anything to do with postgres?

I can't seem to login to that

[fozzy71]

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.


First try to delete the \postgresql\8.x\data\postmaster.pid file, if you see it, and reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands.

[Ryanowski]

thanks, I just followed pretty much all of these steps. For some reason it made me re-register with my serial code. After that, it's making me relogin to postgres, which I'm having trouble with. It says the username/pass is incorrect and I can't get HM to configure the database to accept the login and password.

[fozzy71]

Your password is stored at the top of your \holdem manager\config\holdemmanager.config file.

If that doesnt help:

PT3's default name/password is - postgres/dbpass
HM's default name/password is - postgres/postgrespass

svcpass is another possibility


Go to your command function (for Vista users, type cmd in search) and type net user. This will show you which user groups are on your pc.

Net user will tell you what the user is on your machine.

If you still can't get connected thru HM you can either try to remove the password requirement entirely.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=66

[Ryanowski]

so both passwords did not work. I tried to reset md5 to trust but when I tried to save the file it said "access denied". Now what?

[Ryanowski]

actually, I think I know what the password is. However, when I input it I get a different error message. I attached a jpg of the error message to this reply.

[fozzy71]

so both passwords did not work. I tried to reset md5 to trust but when I tried to save the file it said "access denied". Now what?

Save the edited version to your desktop where you have write permissions, and then copy/paste it from the desktop tot he \data folder.


actually, I think I know what the password is. However, when I input it I get a different error message. I attached a jpg of the error message to this reply.

Is everything set to run as admin?

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.


If that doesnt help try this:

0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings