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View Full Version : Stars upload issues: Errors. Fine on FT



Gazjax69
10-27-2009, 02:29 PM
I have recently installed HEM. Had problems with Stars so tried installing the new beta update but that caused it to not load up. At the moment it says its uploading HH but finds errors and doesnt make it to the database or archive.

Is there a reason for these errors? Can i fix it without the beta update?

Thanks in advance

netsrak
10-27-2009, 02:48 PM
You need the latest beta.

Reboot your computer and install the update as first thing. And make sure you are choosing the original installation folder during the update.

Gazjax69
10-28-2009, 06:03 PM
Thanks for the response.

I tried rebooting and downloading the 1.09 beta 42 and i get a pop-up saying:

Unhandled exception occurred in your application. If you click continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediatley.

Followed by loads of text in a box.

hope this is some help. i cant seem to paste the pic onto the message.

Ive tried using the 1.08 beta and that worked (opened) but still had problems with Stars.

thanks for any help

fozzy71
10-28-2009, 06:49 PM
1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.