HM1 won't start up anymore

[Jogme]

When I tried to start up HM this morning I get this error:

An error occurred while loading the Prefs files: Root element is missing.

I didn't change anything the last couple of days, so I am wondering how this happened and how can I resolve this?

Kind regards

[Patvs]

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.e xe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./



Delete your C:\Program Files\RVG Software\Holdem Manager\Config/prefs.xml file. And try to start HM again.