My hud not working for omaha

[ravve228]

I bought the holdem plus omaha hem today. The holdem hud is working, but not the omaha hud. I have tried table finder etc but it still wont work. im playing on party poker btw. can u help me?

[fozzy71]

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[ravve228]

) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
holdem omaha pro 1.09 beta 41

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? party poker omaha. holdem works
2a) Have you clicked the Start Auto Import Button? yes

3) Have you the settings exactly as per the FAQ for your site? think so

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? yes

5) Are the hands being imported into Holdem Manager? yes

5a) Do they import if you create a new database? yes

6) Have You Tried the Table Finder and did it work? yes , no

7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled? yes

9) Have you attached the holdemmanager.config file?
yes

[fozzy71]

) .....

6) Have You Tried the Table Finder and did it work? yes , no

You tried this table finder? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54



9) Have you attached the holdemmanager.config file?
yes

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.



Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

[ravve228]

yes i have try table finder.

I appreciate what ur saying, but the thing is i dont understand. Ineed more help if im going to sort this out!

[netsrak]

What is it you don't understand?

[ravve228]

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.



Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/gen...screenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.



You know im not the best person in the world with computers.

__________________

[ravve228]

Btw, Is there any possibility we can have this conversation by e-mail?

[netsrak]

Please contact sales@holdemmanager.net with a link to this thread.

[ravve228]

i fixed the problem! thanks for you help!