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pintoelbajon
10-26-2009, 03:46 PM
I can only see the graphs If I select to see all hands

when y try to filter by day or month it shows a blank even though the importing and hud works ok

help meee!

netsrak
10-26-2009, 04:48 PM
Please post a screenshot to explain your problem

fozzy71
10-26-2009, 05:01 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Please change your regional settings to english, us, or english, canada - even if already set there, and reboot. Any regional settings edits can cause issues.

pintoelbajon
10-27-2009, 12:03 PM
I updated it, Now It won´t even start up :S :S :S

pintoelbajon
10-27-2009, 12:25 PM
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.TypeInitializationException: The type initializer for '<Module>' threw an exception. ---> System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at <PrivateImplementationDetails>{1100C8AA-B3AF-4064-B36C-E757D329D2CC}.$$method0x600000B-0(Int32 ‎, Int32 ‎)
at <PrivateImplementationDetails>{1100C8AA-B3AF-4064-B36C-E757D329D2CC}.$$method0x6000009-0(Boolean ‎)
at <PrivateImplementationDetails>{1100C8AA-B3AF-4064-B36C-E757D329D2CC}.$$method0x6000008-0(Boolean ‎, Boolean ‎)
at .cctor()
--- End of inner exception stack trace ---
at HoldemManager.frmLoading.c()
at HoldemManager.frmLoading.a(Object A_0, EventArgs A_1)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///H:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.9.0.38
Win32 Version: 1.9.0.38
CodeBase: file:///H:/Archivos%20de%20programa/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///H:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///H:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///H:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 7.9.9.3
Win32 Version: 7.9.9.3
CodeBase: file:///H:/Archivos%20de%20programa/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///H:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///H:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3751
CodeBase: file:///H:/Archivos%20de%20programa/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

netsrak
10-27-2009, 02:26 PM
Check this


Hi, are you using Kaspersky Virus Scan? if so,

* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.

pintoelbajon
10-27-2009, 02:33 PM
im using ESET antivirus.

:S

netsrak
10-27-2009, 02:36 PM
Try to disable or uninstall it for a test.

fozzy71
10-27-2009, 02:38 PM
Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.

1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\%USERPROFILE%\AppData\Local\Xenocode\Appl iance Cache and delete every folder you can find in there

If you are on XP, that location is C:\Documents and Settings\%USERPROFILE%\Local\Application Data\xenocode\appliance cache

Empty your recycle bin.

reboot

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


If you are still getting those exceptions try a revo reinstall.

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.

pintoelbajon
10-27-2009, 03:03 PM
okya Im gonna try to uninstall it, what about the registration key?

pintoelbajon
10-27-2009, 03:05 PM
I think I´m too dumb to do this by myself, any chance to chat with u guys over msn?

fozzy71
10-27-2009, 06:00 PM
Please email me at fozzy@holdemmanager.net with a link to this thread, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe. Please let me know what time zone you are in and what time/days are convenient for you.

pintoelbajon
10-28-2009, 06:26 PM
yo fozzy, I intsalled and rebooted as u said and I got the same problem, already mailed you

and no answer I guess I´ll see you tomorrow at the same time :S

fozzy71
10-28-2009, 07:36 PM
Yes, sorry. I will see you tomorrow at noon.