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Penny_lack
09-09-2008, 12:04 PM
The change in the HH from Stars seem to have affected my HEM.
I did dowload and install the latest version on HEM.
When downloaded it imported 4 files and that was all.
I do not seem to be able to import my "Processed" file.
When I look at "Hands" in the Reports tab I see over 14k played this month. When I go to the Hands tab I only have 576 left.
I tried to import manually but didn't succeed.
I don't seem to be able to import this "Processed" file anymore.

Should I deinstall and reinstall?

fabio
09-09-2008, 12:14 PM
Rename the processed folder, import it and rename it after that to its original name

Penny_lack
09-09-2008, 12:20 PM
Doing so atm.
Apparently the 576 hands are only the ones I played after the change of HH by Stars. So are missing in this tab all the ones with the former HH.

Penny_lack
09-09-2008, 12:39 PM
It didn't work.
I reimported as you said by renaming the file but I now have 15k hands in the Report tab and 1137 in the Hands tab.

What should I do?

fabio
09-09-2008, 01:10 PM
Are you sure you have no Filters activated?

Penny_lack
09-09-2008, 08:20 PM
No filters on.
I playedsome cash game tonight and everything was fine.
I just can't get the hands from the tourneys.

fabio
09-09-2008, 08:40 PM
Tourney support is coming soon