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j3w3ll3r
10-26-2009, 03:33 AM
Hi

I upgraded to Windows 7 yesterday and reinstalled HM (had to use my 2nd licence)

It imported everything fine and worked fine in 1.08.04 guise, however as soon as i apply the latest beta 1.09.41 it fails to start giving me the "Holdem manager has stopped working" box

I have tried several times each time restoring back using windows restorer, im sorry if this problem has been posted but i had a quick look and coudn't see it

Any help or ideas greatly appreciated

Many thanks

Stephen Brown

netsrak
10-26-2009, 05:16 AM
After installing the update:

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

j3w3ll3r
10-26-2009, 05:55 AM
Hi Thanks for reply

added update and followed instructions but still exactly the same

:mad:

Stephen

netsrak
10-26-2009, 08:53 AM
Reboot your computer, clear your browser cache or use a different browser, download and install the update again as first thing after the reboot.

If that doesn't help: which virus scanner are you using? Any additional security/firewall/spyware/tuning solutions?

j3w3ll3r
10-26-2009, 09:12 AM
Hi

I followed instructions

Same thing

im using AVG updated today and windows firewall which i switched off before trying the update, this time i remebered to make a restore poiny right before trying the update

Any more ideas as the extra features in the beta version are great

Cheers

Stephen

netsrak
10-26-2009, 04:37 PM
Are you sure you have configured holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe to run as administrator in the compatibility tab?

Game0ver
10-26-2009, 05:00 PM
i have the exacly same problem . i'm using WIN 7 and AVG .
i've configured all the stuff you presented earlier but still nothing :|
my problem is that the program imports my hands but never display my HUD .(i'm playing on FULL TILT .)
any suggestions ?

fozzy71
10-26-2009, 05:20 PM
i have the exacly same problem . i'm using WIN 7 and AVG .
i've configured all the stuff you presented earlier but still nothing :|
my problem is that the program imports my hands but never display my HUD .(i'm playing on FULL TILT .)
any suggestions ?

No, your problem sounds noticeably different.

1) Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2) If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174
3) Post the answers in a new thread on the HM Forums - http://www.holdemmanager.net/forum/index.php

j3w3ll3r
10-26-2009, 06:32 PM
Are you sure you have configured holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe to run as administrator in the compatibility tab?

I think so, but im not sure what u mean by comaptabilty tab

i found services, located the .exes, and changed them to run as admin even though i have the UAC off

Thanks

Stephen

j3w3ll3r
10-26-2009, 07:06 PM
Sorry

Was being a dik, just went back into it and worked it out

As usual your replys are 1st class

Cheers

Stephen:)