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View Full Version : Hud's OK, import looks fine, but no data?



Jonkie030576
10-25-2009, 03:51 PM
I play on Pokerstars and my Hud looks just fine.
Importing automatically launches the HUD ok, and after playing one hand you see the players counter going up just fine. However, not one hand or player is stored in the database.
As you can see in my screenshot there seems to be players, but where are they?

http://img200.imageshack.us/img200/8098/playerst.jpg (http://img200.imageshack.us/i/playerst.jpg/)

I've checkd if UAC is off, and it is.

What could be wrong?

fozzy71
10-25-2009, 03:56 PM
That tab is for running filtered searches on your entire DB according to the filters/criteria and report selected on the left side-bar. The default report is for players from this month with 1k hands. Broaden the search filters.

Jonkie030576
10-25-2009, 04:15 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Small Stakes 1.09 beta 40

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Only Pokerstars

2a) Have you clicked the Start Auto Import Button?
I start HEM and auotimport before I startup an table, so YES I did.

3) Have you the settings exactly as per the FAQ for your site?
Different setting.
Hem is installed on D:\Holdem Manager
Pokerstars is installed on D:\Pokerstars
HH pokerstars is D:\Pokerstars\Handhistory\
Importsettings in HEM:
http://img41.imageshack.us/img41/6702/importn.jpg (http://img41.imageshack.us/i/importn.jpg/)

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
First they appear in the pokerstars\history folder, after that they are move by HEM into the archiving folder as set in the image above. So yes they appear there.

5) Are the hands being imported into Holdem Manager?
Import tab says it does, but not seeing anything

5a) Do they import if you create a new database?
Re-created database, set to default, deleted old one, but no luck

6) Have You Tried the Table Finder and did it work?
It's not registered, but I can try this for 15 days(12 remaining) but YES it works.

7) If you open the HH are they written in English?
Yes, it's written in English

8) If your using Vista have you UAC disabled?
UAC is disabled, I alway disable after reinstall windows, really anoying.

9) Have you attached the holdemmanager.config file?
Is on its way.

Jonkie030576
10-25-2009, 04:17 PM
STUPID DUMB ME!!!!!

Sorry to have bothered...hahaa :D