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custom_k
10-25-2009, 11:49 AM
hey
i followed the guide step by step ,but when i get to "setup hero names" i press "add" hidhlight my name and press select and then an error pops that says "please enter in part the players name to search for".
please advise what to do next to start using hm
ty

netsrak
10-25-2009, 12:15 PM
Did you already import some hands?
When you enter your player name (or the first characters of it) you should see a list of possible players at the bottom and choose one of them.

custom_k
10-25-2009, 12:30 PM
i press the "start auto import" , under it i see "import progress" wich dosnt make any progress, and writen " auto update did not find any new files...", and "trying again in 5 seconds...."...... thats what i see after i start the auto import.
now i tried " import files" and "import from folder" from the folder i set in poker stars and from the archive , but they both seem to bee empty altough i checked the hand history on pokerstars and started the "save my hand history".
any idea as to what to do?

fozzy71
10-25-2009, 02:01 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the popup menu. Windows 7 you MUST set all the executables to always run as admin.

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174