HEM just opens and then closes when open HELP!

[medleyoz]

Hi,

My HEM has started to just close when I open it. I upgraded to the latest version and the problem is still there. It worked fine until yesterday.
I have opened it without other programs open and it still does it.
I'm running Windows Vista.

Any help is appreciated.

[netsrak]

Did you reboot your computer?

Any error message?

UAC switched off?

Latest Beta 41?

[medleyoz]

Yes I rebooted.

No there are no error messages. Just opens to the import screen then shuts down straight away.

Yes I downloaded the latest beta 1.08.04 is the version I have and per the notice currently above is the latest version.

Yes UAC off. Also tried with it on and using run as administrator.

[fozzy71]

.....
Yes I downloaded the latest beta 1.08.04 is the version I have and per the notice currently above is the latest version.........

It is the latest full version - not the latest beta version

1) Clear your web cache, and Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.
4) Make sure the update is installing to the proper \holdem manager folder

[medleyoz]

Don't mean to sound dumb but what is a web cache? Is this the temp internet files etc.

I checked and I am running version 1.08.04 full version.
It did the open/close thing before I upgraded - that's why I upgraded before asking for help.

[netsrak]

You need the latest BETA version which is 1.09 Beta 41. Please download it from the link in my signature.

[medleyoz]

Latest Beta fixed it.

Cheers.