Tablescanner doesn't activate after update to beta 41

[RedBaron]

After updating to beta 41 the table scanner doesn't activate anymore.

Any ideas?




License Failure Details
--------------------------------------------------
10/24/2009 7:44:29 PM
Scanner.Form1
--------------------------------------------------

A valid license could not be obtained for 'Table Scanner'. Please contact RVG Software Ltd for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SCS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HEMGUI.lic.
Serial number not provided.

Could not validate license "Professional Edition (SCP-)" in C:\ProgramData\XHEO INC\SharedLicenses\HEMGUI.lic.
Profile 'PC#1' cannot be verified because it was previously de-activated. New authorization is required. Attempting to re-activated.

Error loading license file at C:\ProgramData\XHEO INC\SharedLicenses\HEMGUI.lic.
Die Common Language Runtime hat ein ungültiges Programm gefunden.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2009-10-24T19:44:29 / 2009-10-24T21:44:29
Entry Assembly: HoldemManager, Version=1.9.0.38, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 32-bit Service Pack 2 [6.0 Build 6002]
OS Version: 6.0.6002.131072
CLR Version: 2.0.50727.4200
Process Bitness: 32-bit
Culture: en-US / de-DE
Encoding: Westeuropäisch (Windows)
IIS Available: True
Machine Code: W4CU4-2TC23-FU51A-3UDVT-369EE

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3751 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
7.9.9.3 / 7.9.9.3 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

EnhancedWebBrowser *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\EnhancedWebBrowser.dll

fgrlg6hl *
3.2.2000.0 / 2.0 R 4016 (NetFxQFE 050727-4000) for .NET 2.0 (NetFxQFE 050727-4000)


GlassButton *
1.3.2.29932 / 1.3.2.29932 for .NET
C:\Program Files\RVG Software\Holdem Manager\GlassButton.dll

HEMGUI *
1.0.9.70 / 1.0.9.70 for .NET
C:\Program Files\RVG Software\Holdem Manager\HEMGUI.dll

HoldemManager *
1.9.0.38 / 1.9.0.38 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

KeyGenerateClassLibrary *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\KeyGenerateClassLibrary.dll

LeakBuster2.5 *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\LeakBuster2.5.dll

Microsoft.mshtml
7.0.3300.0 / 7.0 R 0 for .NET 1.0
C:\Windows\assembly\GAC\Microsoft.mshtml\7.0.3300. 0__b03f5f7f11d50a3a\Microsoft.mshtml.dll

Mono.Security *
2.0.0.0 / 2.0.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\Mono.Security.dll

mscorlib
2.0.0.0 / 2.0 R 4200 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 4200 (NetFxQFE 050727-4200) for .NET 2.0 (NetFxQFE 050727-4200)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

Npgsql *
1.98.4.0 / 1.98.4.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\Npgsql.dll

Softelvdm.Controls *
1.0.0.16 / 1.0.0.16 for .NET
C:\Program Files\RVG Software\Holdem Manager\Softelvdm.Controls.dll

Softelvdm.SftTreeNET *
2.0.12.0 / 2.0.12.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\Softelvdm.SftTreeNET.dll

System
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Data
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b7 7a5c561934e089\System.Data.dll

System.Drawing
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Transactions
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Transactions\2.0 .0.0__b77a5c561934e089\System.Transactions.dll

System.Web
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4016 (NetFxQFE 050727-4000) for .NET 2.0 (NetFxQFE 050727-4000)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_de_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

ZedGraph *
5.1.4.31904 / 5.1.4.31904 for .NET
C:\Program Files\RVG Software\Holdem Manager\ZedGraph.dll

[RedBaron]

have tried it several times, now it seems to work again

[bg26892]

i am having the same problem. please advise.

[fozzy71]

please enable "show system proctected files" under Control Panel -> Folder Options and delete a file called HEMGUI.dll.ldat in the HM folder. Then, try to register the scanner again.

If that still doesn't help, tell them to go to Help -> Clear Table Scanner Code and restart HM. After that, the registration should work

Do you have kaspersky?

* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.

If that does not work then find the "Heuristic Scanning" option in Kaspersky and disable that.

[bg26892]

Deleted the file but that did not work. Do not have kaspersky.

The strange thing is that initially I am given teh "success, please click OK to continue" - once i click it, i am given the error about not having a license.

[oscarmc]

this did not work for me either.

[fozzy71]

I have forwarded this thread to my support manager for a reply.

[digimortal]

same here

[ragfelix]

same problem still waiting!

[Rvg72]

Hi, I have been managing to get everyone working so far but usually it has involved a couple of steps and I'm still not 100% sure how to fix it automatically but please try this

1) Make sure you have 1.09 beta 41 (or higher) already and then download the attached zip file and unzip the file in there named hemgui.dll into your Holdem Manager folder overwriting the one that is in there now. Make sure HM is not running.

2) launch HM and click on scanner tab. Register and see if it works. If it does not try rebooting and then repeat step 2.

3) if it still does not work then go into C:\ProgramData\XHEO INC\SharedLicenses and delete the HEMGUI.lic file and then try step #2 again

Please let me know how this works for you. If it does not work then email support@holdemmanager.net and I can login with www.teamviewer.com to take a closer look

Thanks,
Roy

[digimortal]

Hi, step 1 does not fix the problem even after rebooting as suggested in step 2.

I navigated to the sharedlicenses folder and the HEMGUI.lic file is not there, maybe this is where the problem lies.

[joseki]

i've been having this problem for nearly two weeks now. exchanged many emails w/ fabio, who also tried to fix it over two teamviewer sessions. i haven't heard anything for a few days now, despite sending a few emails to fabio.

is there a chance this will be fixed soon?

thanks.

[Rvg72]

Anyone with this issue who has tried upgrading to beta 42 and it did not solve it please email support@holdemmanager.net and in the subject put "Scanner Reg Error for Roy"

These will get sent to me and I could login with www.teamviewer.com and take a look and most likely fix the problem.

Thanks,
Roy

[Timtif]

omg does anyone test changes?
any update the sames***.

same here.

:mad:

[strikerman]

When i´m using your .dll file HM gives me error and freezes while initiating database

[Timtif]

i have a riddle.

same prob as above HM doesnt start anymore at all.

fast help making it worse...
gess what i am thinking
i try to downgrade the version now to a stable running 40 now.

and guess what, everythings working fine. maybe u discard your updatechanges at first and have a look through.

sorry for beeing that harsh. but when i see that we where dealing enduringly with the same bug of having licenseprobs i am getting diapointed.