View Full Version : Norton Antivirus blocking HEM
daveshoelace1
10-24-2009, 12:13 PM
All of a sudden my Norton Antivirus is not allowing me to open HEM, it claims its found a 'threat'. I assume there was a recent update to Norton/HEM?
I have clicked on 'allow' on HEM in my Norton firewall manager, but that doesnt do much, any ideas anyone?
fozzy71
10-24-2009, 01:14 PM
Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.
1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\YourUserName\AppData\Local\Xenocode\Appli ance Cache and delete every folder you can find in there
Empty your recycle bin.
reboot
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
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