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Ragtou
10-24-2009, 08:51 AM
Hello,

I am playing on both Ongame rooms winamax and bwin. On the first one, I have everything working perfectly. But with Bwin, the Hud is not working.

The hands are well imported, the table manager systray icon is showing me how many hands I played and how much I won/loss but when I maximize the table manager, I don't see my table. The hud is not showing and that's strange to me because I did the same installation with winamax and it works perfectly.

Both rooms are in english, hh are written in english and for both, hh appear in the right folder (I have no import problem).

I have installed the latest patch (before the patch, there was nothing working with ongame network rooms).

Thanks in advance for your help.

Best regards,
Ragtou

fozzy71
10-24-2009, 09:18 AM
Please update to the latest beta from the link in my signature.

table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

If that doesn't work please answer the questions in the 'HUD not working' link.

Ragtou
10-24-2009, 12:53 PM
I downloaded the update from your signature but still have the same issue.

So here is the answers to the questions in 'HUD not working list'

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.09 beta 41

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Bwin and only on Bwin it occurs (as mentionned initially, on Winamax I have no problem).

2a) Have you clicked the Start Auto Import Button?

yes

3) Have you the settings exactly as per the FAQ for your site?

yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yes

5) Are the hands being imported into Holdem Manager?

yes

5a) Do they import if you create a new database?

I didn't try since they are well imported in the original db.

6) Have You Tried the Table Finder and did it work?

the table manager systray icon is showing me how many hands I played and how much I won/loss but when I maximize the table manager, I don't see my table.

7) If you open the HH are they written in English?

yes

8) If your using Vista have you UAC disabled?

I'm using XP

9) Have you attached the holdemmanager.config file?

yes

Thanks for your answer.

Best regard,
Ragtou

fozzy71
10-24-2009, 04:38 PM
......
6) Have You Tried the Table Finder and did it work?

the table manager systray icon is showing me how many hands I played and how much I won/loss but when I maximize the table manager, I don't see my table..........

This is not the Table Finder that I linked you to in my previous post.

try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

Change Subfolders option to no in the auto-import settings for ongame.

Delete the ongame handhistory file, reboot your computer and try again.

Ragtou
10-24-2009, 06:19 PM
Sorry for my mistake, I paid attention only to the update link.
It now works perfectly.

Thanks a lot for the fast answers and your great help !