HM and FT freezing

[Kennell9]

While i'm playing on FTP and have HM running, sometimes FTP and HM with both freeze. This has been pretty frustrating and has probably cost me over 1k now (big pot today) so i really need to get this fixed ASAP. All other applications running on my computer are responsive, just not FT and HM. Also, when this happens i am not able to bring up the task manager to end the application. Only when but programs become responsive again does the task manager pop up. Also, the last few times this has happened i've gotten a message saying Windows Explorer wasn't responding. I'm running 64bit vista with all of the latest updates. I'm running HM beta 35.

Help would be greatly appreciated.

Thanks,
Mike

[fozzy71]

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 installed.


I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/showthread.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Hands View Column Selector
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=163
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again