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TonesOfGray
10-23-2009, 08:46 PM
I'm having issues installing PostgreSQL 8.3. I installed it after installing Hold'em manager and did something wrong, so I uninstalled it from my computer. When I tried to go through the process of installing it again it now says "Please use the main MSI file to install PostgreSQL" and "Installation ended prematurely because of an error:" I'm totally lost, help is much appreciated. :confused:

fozzy71
10-23-2009, 09:08 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

For reinstalling SQL to a new/empty DB, please follow these steps:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) manually delete or rename the Program Files\Postgresql folders
3) run the command - start > run > cmd >

net user postgres /delete
4) reboot.
5) Install PostgreSQL 8.4, with your firewall uninstalled or turned off if windows firewall - http://www.enterprisedb.com/products/pgdownload.do#windows

TonesOfGray
10-23-2009, 10:08 PM
Thanks for the help. After doing all the steps I get the following message when launching HoldemManager: "This application has encountered an error: 0x8000FFFF, with the following description: Castastropic failure Please contact the publisher of this application for more information."

Aside from this, I notice when I restart my computer there is now a user account named Postgre. :(

fozzy71
10-24-2009, 12:16 AM
Thanks for the help. After doing all the steps I get the following message when launching HoldemManager: "This application has encountered an error: 0x8000FFFF, with the following description: Castastropic failure Please contact the publisher of this application for more information."

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the popup menu. Windows 7 you MUST set all the executables to always run as admin.

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.


Aside from this, I notice when I restart my computer there is now a user account named Postgre. :(

This is a new trait from the enterprise one-click installer. A very simple registry hack will hide that user from the logon screen.

http://www.howtogeek.com/howto/windows-vista/remove-user-accounts-from-the-logon-screen-in-windows-vista/

TonesOfGray
10-24-2009, 03:13 AM
Alright I finally got it to open. Thanks so much!:D