Import 186 hands, 132errors & hands don't show

[jjakque]

Using HEM 1.09 beta40, playing on Cake. Running Vista.

For the last 4-5 days, I import my hands and get 80%errors. When I look in sessions, nothing shows up. I have no hands recorded for the last 5 days. missing maybe 1000 hands more or less.

When I open the files the dates and amounts seem normal. I am really puzzled.

Please help.

[fozzy71]

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net


I just played a few hands with no problem.

[fozzy71]

I had no issues importing them using beta 42.

Please update to the latest beta and make sure your titlebar says beta 42 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


If that doesnt work try a new db:

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21