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dway
03-05-2012, 07:37 AM
I use Windows 7 32 and HEM1 + ipoker , and in the last week I have had 3 instances where the PC has completely frozen while playing with mouse frozen , no keyboard etc.


Does anyone else have this. A friend of mine had his windows 7 64 + HEM1 + stars and his PC froze twice in the same way in 5 days.

Has anyone else had this ? The only thing in common we have is Win7 and HEM.

Patvs
03-05-2012, 10:17 AM
Which Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)