View Full Version : Error --> cant open HM anymore
haesjee
10-23-2009, 09:50 AM
Hello,
Yesterday I wanted to try if I could make two different huds..
I got an error. I had to choose between : exit HM or continue and ignore the error. I continued..
Now when I start HM I get this error again. If I click continue, HM wont start anymore..
This is the message (in dutch)
http://i607.photobucket.com/albums/tt160/haesjee/naamloos.jpg
First sentence says : An unprocessed exception has occurred in this application.
I've reinstallerd HM, but still get the same error.
Can someone help me plz?
(srry for my poor english)
netsrak
10-23-2009, 10:22 AM
1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.
Hi, are you using Kaspersky Virus Scan? if so,
* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.
This solved the issue for me:
1) Download the beta update again with another web browser.
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.
haesjee
10-23-2009, 11:25 AM
Thx for the reaction..
I tried those steps. But the problem isnt solved :(
Still getting the error Damn
haesjee
10-23-2009, 12:30 PM
I think I know what the problem is..
I indeed have Kaspersky virus scanner...
When I open HM after re-installing, kaspersky automaticly removes some files from hm.
I followed these steps :
* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.
But kasperksy does still remove the files..
Any other solution for this?
haesjee
10-23-2009, 12:56 PM
Hmm I am confused..
I closed Kaspersky, re-installed HM again, opened hm --> no problems.. even when I opened Kaspersky again, no errors.
BUT
Started the latest update of HM--> there was the error again!
So I guess its the update?
fozzy71
10-23-2009, 02:35 PM
Hmm I am confused..
I closed Kaspersky, re-installed HM again, opened hm --> no problems.. even when I opened Kaspersky again, no errors.
BUT
Started the latest update of HM--> there was the error again!
So I guess its the update?
1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\YourUserName\AppData\Local\Xenocode\Appli ance Cache and delete every folder you can find in there
3. Install the version I am sending to you now, via PM.
haesjee
10-25-2009, 06:16 AM
The problem is solved :D
Thx a lot you guys!!
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