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View Full Version : Lost hand on Cake while importing



Norefunds
10-23-2009, 07:29 AM
I am missing the biggest pot of my recent session that I played on Cake.
I am not sure why exactly that hand is missing but its not importing. I could see it in the HH folder that HM is importing from. Now that folder is empty as well since that hands have been processes and moved somewhere else.
Anyone any ideas or is that pot just "lost"?

netsrak
10-23-2009, 10:25 AM
The file should be in your configured HM Archive folder. Look for it there and check what is wrong with the hand.

Norefunds
10-25-2009, 06:07 AM
I dont know what is wrong with the hand. today the same situation happened again. it was both times a very large 3 way pot and it doesnt copy into HM for whatever reason.
how do i know what is wrong or what i can do to fix it?
if i try to force an import of a single file (that exact table of hand histories) it wont update the missing hand. in other words its in the folder, all files copy but that one. same exact situation as before.

netsrak
10-25-2009, 07:18 AM
Beta 42 (out in the next days) will contain some fixes for Cake import

Norefunds
10-25-2009, 07:21 AM
does that mean that the hands are lost or will it be able to find these later?....just so i know and can move on ;)

netsrak
10-25-2009, 12:15 PM
You can reimport them from your handhistory archive.

Norefunds
10-26-2009, 06:52 AM
ok, third time....same issue.
i am pretty sure that the current version has problems importing pots that exceed 400BBs. not a single one of these is showing in my data base

netsrak
10-26-2009, 09:06 AM
Please wait for Beta 42...

Norefunds
10-29-2009, 01:26 PM
new question....sorry....i am not good at all with all this....
when i try to open HM the little window pops up and as soon as the big HM mainscreen is open, it immediatly shuts down again.
right after that norton pops up randomly and says that i have to conifugre my backup....should have to correlate to that IMO, just for information since clearly know a lot better what you are talking about ;)
thanks for your help as always
ps: when is beta 42 out?

netsrak
10-29-2009, 04:56 PM
Beta 42 is out and should fix your virus problems too.

If not please post a detailled error message or screen shot of the error.

Norefunds
10-31-2009, 02:59 PM
hi!
where is the new beta? i clicked ur link in your profile and it says 1.09 beta 34 after i downloaded it on my HM.
it does open now but it doesnt import...it says Auto Importing.....but nothing happens.
again, thanks for your help in advance
ps: should i write in german from now on since i can see that you are german as well or do think others can learn from my issues too?

Norefunds
10-31-2009, 03:00 PM
this is supposed to go to netsrak.....not sure if i replied to my old thread i had going with him....

netsrak
11-01-2009, 07:50 AM
Lets stay in english here...

I guess you installed the latest Beta to the wrong folder. The HM title must display 1.09 Beta 42 (Table manager 1.09.38)
Make sure you are installing the update to the original installation folder.

It may be necessary to clear your browser cache and download the update again.

Norefunds
11-01-2009, 02:15 PM
got it downloaded
it wont accept my licence anymore. i did create an acc to reset my code but even after that it wont work. what is next?

neexo
11-01-2009, 03:29 PM
probably same problem here, import error while importing cake hands. i have beta 42.
>netsrak, i have sended you the hand via PM

netsrak
11-01-2009, 03:47 PM
Beta 43 will come out soon with some more fixes.
Please no hands via PM, can't handle them this way. Mail them to support@holdemmanager.net if Beta 43 doesn't fix it.