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jhramb00
03-04-2012, 04:33 PM
Since Ipoker has put 9max tables my stats are disordered. I go to seating preferences and I try to change 9 max but I can't choose a number from 1 to 9 just the signal "-" is selected. How can I solve this problem?
Thank you very much!
(I play at Betfred)

netsrak
03-05-2012, 06:04 AM
9-max Tables are currently not implemented in the HM1 seating preferences. This is in the queue but i don't have an ETA for it.

ArkA
03-05-2012, 08:14 PM
Can help me please, i have the same problem.(I play at Winner)
regards!

vibegallo
03-06-2012, 02:59 AM
Will it be implemented in HM2?

netsrak
03-06-2012, 05:53 AM
Can help me please, i have the same problem.(I play at Winner)
regards!
We are working on a Fix.


Will it be implemented in HM2?
Sure, this will be released first.

Nuno
03-08-2012, 06:38 PM
So basically if we want to play in any Ipoker room using a HUD, we will have to buy HM2.

Patvs
03-08-2012, 08:20 PM
No, this issue also isn't fixed in HM2 yet.

iPoker changed ALL tables from 10max to 9max in their last update.
This will be fixed for both HM1 and HM2 in the next HoldemManager's updates.

Nuno
03-11-2012, 12:01 PM
Can you make a prevision of how much time it will take to make the update?

Patvs
03-11-2012, 01:32 PM
Merge import issue should be fixed tomorrow/monday, with ipoker issue later this week.

Nuno
03-17-2012, 10:30 AM
Any news on this subject?

Patvs
03-17-2012, 09:16 PM
Merge/Microgaming/Prima is fixed.
ZOOM HUD is currently being tested (ZOOM bumped the ipoker fix). Ipoker is next.

jhramb00
03-24-2012, 06:31 AM
Hello, has the bug been fixed?
Cheers

Patvs
03-24-2012, 07:28 AM
I read the programmer has fixed it yesterday.
I'm not sure if this update includes the fix: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_21Mar2012.exe

If it doesn't I'll leak the next internal build with the fix.

jhramb00
03-24-2012, 09:04 AM
Hello Patvs,
I downloaded that update but it's not working.
Cheers.

Nuno
03-24-2012, 06:40 PM
Confirmed, the HM doesn't work with that fix.

Patvs
03-25-2012, 12:54 AM
Try: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_24Mar2012.exe

jhramb00
03-25-2012, 08:20 AM
Try: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_24Mar2012.exe
Hi, I have updated to this version and now my Holdem Manager it's not working. When I launch it, it stays initializing database and there is a warning thay says -No response-. I close Holdem manager and a warning says
-An error occured while updating your DB (Big pots support): The connection is broken. Please close down any
programs accessing the database and relaunch Holdem Manager.
I've relaunched Holdem manager several times.
This is getting freaking annoying.

fozzy71
03-26-2012, 12:47 AM
Hi, I have updated to this version and now my Holdem Manager it's not working. When I launch it, it stays initializing database and there is a warning thay says -No response-. I close Holdem manager and a warning says
-An error occured while updating your DB (Big pots support): The connection is broken. Please close down any
programs accessing the database and relaunch Holdem Manager.
I've relaunched Holdem manager several times.
This is getting freaking annoying.

The update runs a database update which may need more than 10 minutes if your database is large or your computer slow. Just let it run overnight and make sure to have enough free space on your HDD.

If you can't get past that error you may need to create a new database and import your original hands to rebuild your database.

Manually run the \rvg software\holdem manager\dbcontrolpanel.exe > connect > create new database

*Now import your \HMArchive - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

jhramb00
03-26-2012, 10:44 AM
Hi fozzy71, I have created a new database and I still can't choose a seating preference for ipoker 9 max with this update:
Hold'Em Manager Poker Software - Poker Tracking and Analysis Software (http://www.holdemmanager.com/Downloa..._24Mar2012.exe)
Cheers

Nuno
03-26-2012, 03:40 PM
Same here. The software runs normally, but it only shows options to choose the seating for 6, 8 and 10-max for Ipoker on Seating Preferences.

Patvs
03-26-2012, 09:41 PM
It should be in the next internal build.
(I'll post a link for it when it's released)

jhramb00
03-30-2012, 04:53 AM
Hi, is the update done?
Cheers.

jhramb00
04-04-2012, 12:44 PM
Hi, we still have no news? :(

fozzy71
04-04-2012, 01:27 PM
Hi, is the update done?
Cheers.

Here is 6596 where the 9max option is now available - http://www.holdemmanager.com/Downloads/6596_Hm2AutoUpdate.exe

*We are aware it is showing the wrong table image for 9max and that 4max is still not able to be selected.

jhramb00
04-04-2012, 03:05 PM
It's not working then for 9max? :confused:

jhramb00
04-04-2012, 03:11 PM
Hi, that update is for HM2. I want the update for HM1.
Cheers.

fozzy71
04-05-2012, 10:13 AM
Hi, that update is for HM2. I want the update for HM1.
Cheers.

Oops, I am sorry about that. I didn't check which forum this thread was in.

This problem is not yet resolved in HM1 so I just bumped the priority of the bug ticket #HMONE-18 to try and get it resolved sooner.

I have added your email address to the ticket so we can notify you once we have fixed it.

Nuno
04-11-2012, 03:41 PM
Any news?

AndRoid
04-11-2012, 06:53 PM
Similar problem on HU tables with the 1.12.10 version: the HUD appears as the "default" HUD, and not as mine personalized HUD. Just happens on Ipoker

Patvs
04-12-2012, 01:13 AM
HU: hud options--> site options--> ipoker--> turn on detect HU tables

hud options--> player preferences--> use for tab
Make sure they're no overlapping/conflicting settings between the HUD configurations.

For example: you're making changes to a HUD configuration assigned to PokerStars, but the "default" HUD is assigned to "any site" ("any site" will include PokerStars, so then this HUD will be shown instead of the HUD configuration you're making changes to)

jhramb00
04-14-2012, 12:57 PM
Hi, is the bug fixed for HM2 at least?

Patvs
04-14-2012, 05:14 PM
Yes, in http://www.holdemmanager.com/Downloads/Hm2AutoUpdate130412.exe

Nuno
04-14-2012, 05:24 PM
As I thought, we will have to pay the upgrade if we want the problem solved.

Patvs
04-14-2012, 06:59 PM
You can email sales@holdemmanager.com and ask for a temporary HM2 serial so you can use HM2 for ipoker for free until the issue is fixed in HM1.

Similarly, if you have HM2, but can't use it on your main site, whereas HM1 doesn't have problems, you can request a HM1 serial from sales so you can use HM1 until the issue is fixed in HM2.

Nuno
04-23-2012, 03:41 PM
When the fix is ready, where will you post it?

fozzy71
04-26-2012, 07:22 PM
When the fix is ready, where will you post it?

When it is fixed it will be posted in the sticky at the top of the HM1 Releases sub-forum - http://forums.holdemmanager.com/releases/

Unfortunately I still don't have an ETA for when it will be fixed.

Tudazul
06-07-2012, 02:42 AM
What´s ETA?

netsrak
06-07-2012, 06:13 AM
Sorry but we can't give you any ETA for this.

Patvs
06-07-2012, 12:52 PM
Estimate time of arrival: time when it will be fixed.

Tudazul
06-08-2012, 02:57 AM
Estimate time of arrival: time when it will be fixed.

All right, thanks for reply.

fozzy71
06-08-2012, 06:23 PM
It is my understanding that we may finally have a fix for this bug. Please try this new build - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10b_08Jun2012d.exe

Tudazul
06-09-2012, 02:59 AM
Nice!!! Thank you.

http://i.imgur.com/ZDnZ3.png

I tested in plo 9max table.

Seems working fine. ;)