View Full Version : Not obtaining reports

10-22-2009, 12:09 PM

I have just donwloaded the latest version and configured holdem manager for pokerstars.

It seems that the hands are corretly imported because I can find my pokerstars player name when chosing the player for the report.

The problem is that although I can choose my nickname at pokerstars no hands appear on the report.

Any idea on how to solve it?

Thank you.


I have just noticed that when using autoimport while playing hands seem to be imported with errors

10-22-2009, 01:19 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

10-22-2009, 02:42 PM
It worked answering the questions.

I created a new database and everything is ok now!

thank you!