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TJ_Hernandez
03-03-2012, 05:02 PM
My reports look like this:

53841

I imported hands from another machine. Then hands are from Merge. I am on Windows 7 and have the current version of HM1.

Is there any way to make them all the same, i.e make the game description go from $0/.5 to $.25/.5

RDB
03-04-2012, 07:35 AM
Please try creating a new UTF Database - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

Now import some of these hands again so you can see if the problem exists in the new database.

If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.

Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands#export all files

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

Finally reimport all your hands/notes/summaries into the new database and delete the old one.

If the problem happens again in the new database please send us the original hands. Please zip and email the problem hand histories to support@holdemmanager.com