Tournaments don't list...

[AJG]

I had a licensing problem that is now resolved, but ever since this, HEM does not show any subsequent tournaments I have played in the DataView etc.
The HUD does work, and the history files are archived as usual, but the games don't show up in the HEM Interface, nor has the graph/winnings/roi etc changed at all this month.
Updated to 1.09 b40, no change...

So HEM is basically just a HUD a the moment...

Thanks in advance.

[netsrak]

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[AJG]

Thanks, but I seem to have the opposite problem to that listed in #174.
My HUD works fine, the tournaments and hands don't show up in the DataView etc of HEM

Running XP SP2
Sites: PokerStars and 888 (Pacific)

[netsrak]

I know that but i want to learn some details about your system to get an idea of what could be your problem.

[AJG]

OK,

Using HM version 1.09 b40, but same thing under b35...
OS: Windows XP SP2, Athlon 64 X2 2Ghz, 3Gb RAM
Playing NLHE- HUSNG and MTT on Stars and 888 (Pacific)
AutoImport is turned on (HUD works)
Hand Histories are being archived to correct folder.

No setting is HM have changed, and as I said in OP it seems odd that the HUD is working (so the hands ARE being imported) just not showing up in any detail tabs within HEM for me to analyze, or showing on the winnings graph...

Thanks.

[netsrak]

Please try with a new database.

For Stars you have to request tournament summaries manually: Pokerstars > Requests > Tournament Histories...
and import the data from the mail: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=43