URBEHIND
10-21-2009, 03:11 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12? 1.08.04 with the latest beta update
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? FTP cash 6max
2a) Have you clicked the Start Auto Import Button? LOL yes.
3) Have you the settings exactly as per the FAQ for your site? Yes.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? Its the same
5) Are the hands being imported into Holdem Manager? Yes I can see them in All active players and history
5a) Do they import if you create a new database? I have not created a new dadtabase
6) Have You Tried the Table Finder and did it work? I have not.
7) If you open the HH are they written in English? Yes
8) If your using Vista have you UAC disabled? I dont know what this is.
9) Have you attached the holdemmanager.config file? No. how do I do that?
please Help its been 2 days already.
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? FTP cash 6max
2a) Have you clicked the Start Auto Import Button? LOL yes.
3) Have you the settings exactly as per the FAQ for your site? Yes.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? Its the same
5) Are the hands being imported into Holdem Manager? Yes I can see them in All active players and history
5a) Do they import if you create a new database? I have not created a new dadtabase
6) Have You Tried the Table Finder and did it work? I have not.
7) If you open the HH are they written in English? Yes
8) If your using Vista have you UAC disabled? I dont know what this is.
9) Have you attached the holdemmanager.config file? No. how do I do that?
please Help its been 2 days already.