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View Full Version : connecting to the data base



Jaybear
10-20-2009, 03:38 PM
I tried to open HEM and it could not connect to the data dase. I have the database control panel up and it says

"HEM needs to know where to find the database. Please enter the details below and click on connect"

fozzy71
10-20-2009, 04:54 PM
Is this a new or existing installation?

default info is:

server name: 127.0.0.1
port number: 5432
postgres
postgrespass


If you are having other connection errors, please be more specific. It may be firewall related.

First try a simple reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we may want to schedule a remote support session to assist you.