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Sedeete
10-20-2009, 01:07 PM
Hi,

I bought HEM a while ago, and now i just bought a laptop. I'd like to instal HEM on it, i know i'm supposed to have an alternative key for this occasion, but i can't find it.

Can you please tell me where i can find it, or what should i do to ?

Thanks !

netsrak
10-20-2009, 01:22 PM
Your key is valid for 2 of your computers.

If you need to reset your license you can use our registration system (link in my signature)

Sedeete
10-24-2009, 03:08 PM
Your key is valid for 2 of your computers.

If you need to reset your license you can use our registration system (link in my signature)

Up.

I reseted the license but it changed nothing. Sent you an email but no response.

What's my play now ? :/

fozzy71
10-24-2009, 04:23 PM
Please email your details to sales@holdemmanager.net and tell them you need your code reset. Once you get your new code use the registration page so you wont have to email them next tiem you need a new code.

Sedeete
10-25-2009, 07:41 AM
Originally Posted by netsrak
Please post the detailled error message in the thread.

Ok, here is the error message :


The serial number is invalid or could not be used to unlock the software. Please try again or contact customer service for assistance.

Sedeete
10-25-2009, 08:25 AM
Ok i managed to make it work.

Thanks anyway.