OOT
10-19-2009, 04:31 PM
Hi,
I posted this question in the "Quick/Easy-questions thread". The problem is that the numbers and statistics given in HeM is not correct. For example; after playing a session, HeM may indicate that I've won 5dollars when I actually was down 42dollars, and vice versa.
The number of hands imported and the duration of the session seem correct, but the statistics are not correct.
Plus, when playing multiple tables, i get different statistics on the different tables for the same players. For example, on one table it states that I have played 120hand and on another it might say 10hands (if I just opened the table)
Here follows the answers to questions reccommended.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta40
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Betway NLTH. Don't play on any other site.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, C:/Betway/Poker + subfolder. The hand history files is a Dat-file
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
They import
6) Have You Tried the Table Finder and did it work?
It works
7) If you open the HH are they written in English?
It's hard to open a Dat-file, but when opened in notepad, yes it's in english
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Do not understand.
I'll add a screenshot to clarify what i mean:
I posted this question in the "Quick/Easy-questions thread". The problem is that the numbers and statistics given in HeM is not correct. For example; after playing a session, HeM may indicate that I've won 5dollars when I actually was down 42dollars, and vice versa.
The number of hands imported and the duration of the session seem correct, but the statistics are not correct.
Plus, when playing multiple tables, i get different statistics on the different tables for the same players. For example, on one table it states that I have played 120hand and on another it might say 10hands (if I just opened the table)
Here follows the answers to questions reccommended.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta40
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Betway NLTH. Don't play on any other site.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, C:/Betway/Poker + subfolder. The hand history files is a Dat-file
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
They import
6) Have You Tried the Table Finder and did it work?
It works
7) If you open the HH are they written in English?
It's hard to open a Dat-file, but when opened in notepad, yes it's in english
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Do not understand.
I'll add a screenshot to clarify what i mean: