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View Full Version : New problem after beta 40



Daltonb
10-19-2009, 03:09 PM
Tried all the steps suggested in the now locked forum concerning reinstalling HEM and following multiple FAQS to get PostgreSQL to establish a connection, but no success. Was hoping to setup a Teamviewer session. Any day/time is convenient.

The first error was unable to connect to 127.0.0.1, so i followed the FAQ for that solution and was unsuccessful, continued to follow the FAQS and even save my \config for HEM and reinstalled, with that not only still not working but also unable to put my original settings back into the folder because then it comes up with a different error, can't remember it exactly but it was D### something fatal error. The current problem now is the Database Control Panel is just looping "A connection to PostgreSQL service could not be made. Would you like to have Holdem Manager attempt to start the service." With this resulting in the service "starting and stopping."

netsrak
10-20-2009, 03:20 AM
This means that the Postgresql service is not running.

First try is to look for the hidden file postmaster.pid in the postgresql data folder and delete it. Reboot your computer and see if it works.

If that doesn't help:
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
http://www.holdemmanager.net/forum/showthread.php?t=8261

If you cant figure it out: Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.

Daltonb
10-20-2009, 04:36 PM
Funny thing is, i followed all those FAQS before posting, and none of them corrected the problem, i followed them to the letter and if anything feels like it just progressed in the wrong direction. I have already emailed Fozzy, but if he is too busy i can try fabio shortly. Thank you for the input though :)

PS: Before i posted this i just reinstalled postgreSQL using my original \data file and the problem is the exact same. Maybe I'm just not doing this right, I mean i think i am... but a Teamviewer session is probably in order :x

fozzy71
10-20-2009, 08:03 PM
I dont think I got an email from you today. I had replied to you yesterday, and had you pencil'd in for today as a tentative meeting, but havent heard back. Did you get something setup with fabio?

Daltonb
10-20-2009, 08:14 PM
Not yet, was just waiting for you to contact me, didn't want to bug you since you said you were busy. I can't do anything tonight but let me know what time tomorrow you have open and I should probably be able to do it if its between 1-5ish central.