HUD not running on SNG´s

[tienzo]

Hi, my HUD is not running on SNG, but it works fine for cash games. It keeps "Waiting for hands", but the hud never loads. What can be my problem ? Kind regards.

[DogNamedBluff]

Hi.

Please make sure your Hand Importing > Site Time Adjustments have been set up correctly.

If that does not resolve the issue, please view the following FAQ and answer all the questions at the bottom of the FAQ to help us narrow down the issue.

http://hm2faq.holdemmanager.com/questions/1421/What+can+be+done+if+the+HUD+does+not+work%3F

The more questions you answer the quicker we can narrow down the issue and provide a solution.

[tienzo]

1) hem 2006309. Pokerstars and bestpoker. For cash PS works ok, but doesnt runs for sng , nor neither games for bestpoker
2) NL and sng
3) yes, its auto running thought, right ?
4) ok
5) ok
6) yep, they run ok, but cant load the hud.
7 8 ) ok
9) in table finder , zero tables appear on list.
10 11) ok

[Patvs]

Update to: http://forums.holdemmanager.com/hm2-releases/196471-hm-2-0-0-6380-internal-release.html#post969921


Set the lobby language of the pokerclient in English.

[tienzo]

Done.

But HUD is still "waiting for hands", any other idea ?

[Patvs]

Are you playing at a real money tournament table?
Is PokerStars saving both the handhistories AND the summaries correctly, read: http://faq.holdemmanager.com/questions/6/PokerStarsSetup

Double check if that handhistory folder, matches the auto import folder in HoldemManager.

[tienzo]

Done. And now it´s working ... TVM !