PDA

View Full Version : HEM automatically closed



kwoco
10-18-2009, 02:52 PM
Hello
I laucnh HEM, the little window appears for few seconds,the main window appears (everything ok till that moment) and then HEM is automaticaly closed in the next second.
I restarted my computer and HEM several time, but same result. I used it for 2 month, and I don't know what happened ?
Thank you for your support

fozzy71
10-18-2009, 09:39 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.

reboot

If you are still getting warnings you may want to reinstall HEM and do a thorough scan when it is uninstalled to make sure you dont have an actual virus somehow. I would scan with MBAM (MalwareBytes Anti-Malware) and your normal virus software.


1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.

kwoco
10-19-2009, 01:34 PM
It works fine with the beta update

Thank you