HM2 not starting (confirmed bug)

[dan233]

Hi
My HM2 isnt starting anymore: It keeps asking and refusing my valid license.
Support told me a few days ago this is a known bug.
Is there a solution to this problem now?
I m using HM1 again because of this.
I was just starting to get used to HM2..
If HM1 is removed what will I have to start using instead?
Regards,

[DogNamedBluff]

Hi.

Please try all the steps on this FAQ and send us a log file as described at the end if you still have problems - http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager

Also, please view this video for more info on registration fixes: http://www.holdemmanager.com/Downloads/Registration.wmv

[dan233]

I have performed the steps in the first link.
It didnt work so I sent the two file to HM2 support.

[dan233]

Hi
I am anxiously waiting for the opportunity to be able to use HEM2 again.

[DogNamedBluff]

I do not see your email in the HM2 Support inbox. Please post your reg log here.

[dan233]

I do not see your email in the HM2 Support inbox. Please post your reg log here.
sent it again