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Steuf
10-18-2009, 08:17 AM
Hello,

I just can't seem to get Hold'em manager to work! i've been trying it for a while but the HUD won't be shown in PokerStars.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Trial 1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Pokerstars, no limit hold'em, haven't tried on another site.

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
i think so, i'm not sure about one thing, ill add a screenshot about it.

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

I do see the hands getting saved in that folder.
C:\Users\Stephan\AppData\Local\PokerStars\HandHist ory

5) Are the hands being imported into Holdem Manager?
I don't think they are

5a) Do they import if you create a new database?
Nope

6) Have You Tried the Table Finder and did it work?
Yes i tried it. The table finder gives a blank screen. In the attachement i put a screenshot of the tablemanager. It keeps saying 0/6 players..

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
Yes

9) Have you attached the holdemmanager.config file?
Yes

If you need more information, let me know!

netsrak
10-18-2009, 08:52 AM
Please make sure you have the 1.09 beta 40 patch from the link in my signature.

Steuf
10-18-2009, 09:06 AM
well that fixed it, thanks.