how to start HM2 in windows safe mode? [Archive]

Gacil

02-25-2012, 02:15 PM

Please give HoldemManager Administrator rights:
1) Go to C:\Program Files\Holdem Manager 2\ (Program Files (x86) if you have the 64bit version)
2) Right click the HoldemManager.exe and choose “Properties”.
3) Go to the Compatibility Tab and select “Run this program as an Administrator”. If the option is greyed out then this is because you’ve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek (http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/) and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HudFuncsApp.exe

Next, Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html) - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)
If that doesn’t work please try this:

Check Proxy settings
http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager#prox y - I Can’t Activate & Register Holdem Manager (check the proxy settings)

Uninstall and Reinstall Holdem Manager
http://hm2faq.holdemmanager.com/questions/931/Reinstalling+on+a+new+PC+-+Backup+Tips

If that doesn’t fix it Please email me the reg.log file from C:\Users\YourName\AppData\Roaming\HoldemManager folder (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager folder.) after you’ve tried all those steps, if you were unable to complete any step please let me know. email: hm2support@holdemmanager.com