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jpee
10-16-2009, 04:48 PM
Hi,

About an hour ago I've received a message something about a virusreport in my hand history map. So I've downloaded the beta 40 patch. But from then on my HM table manager didnt work anymore.

I've already rebooted my pc, uninstalled HM and reinstalled HM, but nothing worked...

Why does the table manager suddenly dont work anymore....???

fozzy71
10-16-2009, 07:20 PM
The anti-virus may have quarrantined some system files. Try a clean reinstall with revo.


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

Make sure you export your tournament summaries: Tourney > Results > Dataview > All Hands > Right-Click > Export Tourney Results and Summaries.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.

jpee
10-16-2009, 08:22 PM
tried all that, table manager still doesnt work

Nic
10-16-2009, 09:51 PM
Same thing has happened for me as well since installing the 1.09 Beta 40.
My FT tables is set to 0 hands in the Table Manager.
I've tried the instructions above without any success.

netsrak
10-17-2009, 06:51 AM
Please uninstall holdemmanager completely using revo uninstaller (www.revouninstaller.com),
reboot your computer and then start with a fresh installation of 1.08.04 and then update to the latest Beta.

Nic
10-17-2009, 06:58 AM
I'm pretty sure we both tried that since it's in the post above...

jpee
10-17-2009, 07:07 AM
obv

netsrak
10-17-2009, 09:59 AM
Please check your Auto-Import settings. I have seen some users with a corrupt holdemmanager.config file.

Look for the folder xenocode in your system folders and delete all subfolders with holdemmanager in the name.
Under vista its sth. like C:\Users\yourname\AppData\Local\Xenocode\Appliance Caches
Under XP C:\documents settings\yourname\local settings\application data

jpee
10-17-2009, 10:35 AM
doesn't work either

Slasktratt
10-17-2009, 12:35 PM
Same problem here. Very annoying.

fozzy71
10-17-2009, 12:51 PM
If you are in Europe Please email fabio@holdemmanager.net, with a link to this thread, and your forum name, so you can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.


If you are in the states Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe

Slasktratt
10-17-2009, 12:53 PM
Same problem here. Very annoying.

nvm. Solved it. Deactivated UAC.