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View Full Version : HEM won't start after latest update. Common Language Runtime issue?



Baintz
10-16-2009, 02:38 PM
Got the virus message with Avira AV a few days ago, as many others had. Have been following the sticky on it, and I ignored the virus message and played on for a few hours after reading that Roy was sure it was a false postive, and was able to play on with no problems with importing or the HUD.

Didn't play at all yesterday, and just downloaded the new update. Now, HEM doesn't open at all, I immediately get the message:

'An error occurred on startup:Common Language Runtime detected an invalid program'

I have no idea what this means, hopefully someone there does?

If this may have affected it I earlier downloaded and installed Vista Service Pack 2 after my laptop prompted me to.

Any help much appreciated.

netsrak
10-16-2009, 03:16 PM
Please reboot your computer, clear your browser cache or use a different browser and download and install the update as first thing.

If that doesn't help:

Anyone having problems with the Hud after updating:


If you leave UAC on you should set holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe to always run as admin.

Try a clean reinstall of HEM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

Make sure you export your tournament summaries: Tourney > Results > Dataview > All Hands > Right-Click > Export Tourney Results and Summaries.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.


Google for 'Free Avira'

Follow this guide: http://forumserver.twoplustwo.com/48/computer-technical-help/virus-spyware-malware-q-please-read-before-posting-321637/

Baintz
10-16-2009, 04:53 PM
Thanks. Browser cache cleared and it seems to be working fine now.