PDA

View Full Version : virus



b4bmm
10-16-2009, 11:53 AM
cant start HM get virus warning on start up and just shuts itself down?

Have only had it for 3 days what are my options?

Ggrognon
10-16-2009, 04:13 PM
Same for me.
Changed nothing. Did not install new version.
When I run HEm, I get a warning from my antivirus :
http://img203.imageshack.us/img203/442/virusu.jpg

I then chose "delete" but HEM refuses to run, and speaks to me as if I had no license. Next time I run HM, same things happen.


Help.

b4bmm
10-16-2009, 06:11 PM
this is the same thing for me. I try to repair but cant and then i move to
virus chest or delete but either way it keeps coming up everytime
i try to start holdem manager. anybody any ideas what to do????

MathiasRex
10-16-2009, 06:40 PM
Same here... Any help?

fozzy71
10-16-2009, 07:38 PM
Go to the \users\eric\appdata\local\xenocode folder specified and delete all files you see

1) Clear your web cache, and download the beta update again, from the link in my signature, with another browser if possible.
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.
4) Make sure the update is installing to the proper \holdem manager folder

b4bmm
10-17-2009, 01:20 AM
Nice one i think that seems to have done the trick, thanks mate

caban
10-17-2009, 06:27 AM
I have the same problem as Ggrognon. I did everything what fozzy71 said, and it helped me only partially. I don't have anymore problems with my antivirus, but I still can't activate the holdem manager? I think my key should be deactivated or something?
Thank you for your help in advance.

netsrak
10-17-2009, 06:44 AM
*Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/
*If you have any problems with either of the above, please email your details to sales@holdemmanager.net.