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View Full Version : more tournaments under "tournament results" than i played


dubberman27
02-22-2012, 07:39 AM
I played only 4 3.50 turbo STT at Pokerstars, but there are 6 tournaments in Tournament Result window, 5 in Tournament Stats and 4 in Tournaments tab. Filters are the same, i importing Tournament Summaries well. The problem started with 2.0.0.6039 version.
Also HM2 can not make a difference between turbo and regular games at Stars. Both detecting as regular.
Gacil
02-22-2012, 08:06 PM
Hi,
Sorry to hear you are having problems.

Could you try to create a new database and import just these 4 tournaments and the matching tournament summaries.
Does this fix the problem?
Alternatively if you would like to zip them up, send them in an email to hm2support@holdemmanager.com, with a link to this thread, and PS Tournament import issue, as the subject line.

Thanks
dubberman27
02-23-2012, 04:57 AM
Hi,

I created a new database and reimported my all games from yesterday. There were 23 3.50 turbo SNG.
There are different number of tournaments under Tornament Results, Tournament Stats and Tournaments tabs (the Tournaments tab is correct). Also one of my game indentified as Regular all the others indetified as Double or Nothing.
Mail sent with the hand history files.


Thanks
Gacil
02-25-2012, 02:47 PM
Confirmed received.

Thanks
dubberman27
03-03-2012, 04:39 PM
Still no fixes in the new version.
juanchical
06-26-2012, 05:52 PM
Still no fixes in the new version.

hi, im having the same problem! please, help me!!!!
DogNamedBluff
06-27-2012, 10:15 AM
Please update to this version create a new database and reimport the hand histories: http://www.holdemmanager.com/Downloads/7026_Hm2AutoUpdate.exe (7026)

If you continue to have problems please zip a small sample of original hand histories and tournament summaries in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31).

Thank you,
DNB