hud not working on ongame

[nawrot]

Hi
Holdem manager is importing my hands from bwin/ongame, but hud doesnt show stats. Im using vista and 1.09.38 beta and on all other sites everything works great.

thank you

David

[netsrak]

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Check your Ongame configuration: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=148
If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[nawrot]

uac is off. hm imports hands. can see the players in the All Active Players window. Table manager find no table and hud do not start.

thank you david

[nawrot]

hi again
if i use the table finder tool the window shows me the actual table. but it is not listet at the table manager and there is no hud. my screen name is in the alias list

[netsrak]

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please check and post the answers

[nawrot]

ok here are the answers :-)

1. 1.09.40
2. a. ongame/bwin, stars, tilt. problem is only at bwin/ongame
b. NL SNG Tournament
c. yes i have clicked the autoimport button and the hands are imported
3. i think i did everything right
4. handhistory is in the correct folder, only the filename seems different. it called handhistory.log
5. while i play i can see that the file is adding new hands. it is always caorrect, but no database format. it is a textfile
here is the path: C:\Users\nawrot\AppData\Local\P5\bwin\handhistory
5. yes the hands being imported
6. yes the tablefinder show the rifgt table , the tablemanager not
7. handhistory is in plain text and english
8. uac is disabled (all other sites are working fine
9. the config is in attached

thank you :-)
David

[edcrfv271]

Hi there,
I have the same problem and the answears are the same. Whatshould I do?

[edcrfv271]

1. Holdem1.09 beta 40
2. a)Pokerstars
b) NL100 cash games
c) YES
3. DId everything
4. YES
5. YES
6. YES
7. YES
8. UAC is disabled

[netsrak]

For SnGs/MTTs you need to use an english Pokerclient.

[nawrot]

my bwin client is in english

[netsrak]

Please disable "Import from subfolders" for the bwin auto-import settings.

Delete the handhistory file from the bwin folder and try again.

If you identify the table with the tablefinder, does the hud work? http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54