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View Full Version : Hud works for a few hands then freezes



tripdeuces
10-15-2009, 08:08 PM
What should I do? It works for a few hands then freezes and fails to reload properly.

fozzy71
10-15-2009, 08:30 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

tripdeuces
10-15-2009, 10:48 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Newest Update
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Full Tilt No limit
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, C:\Program Files (x86) \Full Tilt Poker\ HandHistory
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
Yes
6) Have You Tried the Table Finder and did it work?
Yes, but it freezes up after getting a few hands ( max 10) at each table and I try restarting the program and it won't work
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes

fozzy71
10-16-2009, 03:31 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Newest Update......

Please read the actual number from the titlebar on HM. Make sure it says 1.09 Beta 40.



6) Have You Tried the Table Finder and did it work?
Yes, but it freezes up after getting a few hands ( max 10) at each table and I try restarting the program and it won't work

That is the Table Manager not the Table Finder. Please try the table finder.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54



If it still doesnt work Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.