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Deuces_wild
02-20-2012, 11:19 PM
Sup,

My HUD suddenly just stopped working today, I have tried rebooting and it seems to not help.

Basic Description of problem:
When i go to launch HUD, there is a popup saying HEM hud failed to launch with a checkonline for solutions or close program options. It also provides a summary of problem as following (i have no idea what it means)

Problem signature:
Problem Event Name: BEX
Application Name: HMHud.exe
Application Version: 1.0.0.1
Application Timestamp: 4ef8b884
Fault Module Name: HMHud.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4ef8b884
Exception Offset: 0003e40e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 8ece
Additional Information 2: 8ece6d24212e1cd50a28ccf89e8f09a4
Additional Information 3: 8397
Additional Information 4: 83979edcac33900aecec5ede59d86ced

Any ideas guys??

Patvs
02-21-2012, 05:52 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.