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MrQNo
10-14-2009, 05:58 PM
Hi,

After panicking about the wrong virus alert, i already had done some damage to my HEM installation. So i removed it and installed it from scratch. But wether i use the 1.08 full version or the patched 1.09.38, i get the same error after starting. I see the splash screen, then there is a window telling something about detected HH folders, and after clicking ok, i get (sry for german)

Unbehandelte Ausnahme in der Anwendung. Klicken Sie auf "Weiter", um den Fehler zu ignorieren und die Anwendung fortzusetzen. Wenn Sie auf "Beenden klicken, wird die Anwendung sofort beendet.

Zugriff verweigert.

Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.ComponentModel.Win32Exception: Zugriff verweigert
bei System.Diagnostics.Process.StartWithShellExecuteEx (ProcessStartInfo startInfo)
bei System.Diagnostics.Process.Start()
bei System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
bei System.Diagnostics.Process.Start(String fileName)
bei HoldemManager.അ.ᨗ(Object ొ, EventArgs ో)
bei System.Windows.Forms.Timer.OnTick(EventArgs e)
bei System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Geladene Assemblys **************
mscorlib
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4200 (NetFxQFE.050727-4200).
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
HoldemManager
Assembly-Version: 1.9.0.38.
Win32-Version: 1.9.0.38.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe.
----------------------------------------
System.Drawing
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
DevComponents.DotNetBar2
Assembly-Version: 7.9.9.3.
Win32-Version: 7.9.9.3.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL.
----------------------------------------
System.Windows.Forms
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
HMClass
Assembly-Version: 1.0.0.0.
Win32-Version: 1.0.0.0.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMClass.DLL.
----------------------------------------
System.Xml
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
Accessibility
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll.
----------------------------------------
System.Windows.Forms.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------
DeployLX.Licensing.v3
Assembly-Version: 3.1.2000.0.
Win32-Version: 3.1.2000.19262.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL.
----------------------------------------
System.Configuration
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll.
----------------------------------------
mscorlib.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4200 (NetFxQFE.050727-4200).
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
System.Web
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt.

After clicking on "continue", the splash screen remains for eternities.

omgwtflol
10-14-2009, 06:02 PM
I got the same problem. Avast told me I had a bug so I quickly just put it to delete, realizing afterward that it was a HoldemManager file. Since HM didn't work anymore, I try to reinstall, but get the same problem as the original post.

fozzy71
10-14-2009, 11:22 PM
Use revo uninstaller to uninstall HEM and/or your anti-cirus before reinstalling them.

Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

Make sure you export your tournament summaries: Tourney > Results > Dataview > All Hands > Right-Click > Export Tourney Results and Summaries.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.

andreiSLJ
10-15-2009, 10:48 AM
Add holdemmanager.exe, HMHud.exe to exception list of your antivirus so antivirus didn't scan them.

MrQNo
10-15-2009, 03:16 PM
Revo worked fine, ty.

jools_c
11-17-2009, 02:45 PM
Use revo uninstaller to uninstall HEM and/or your anti-cirus before reinstalling them.

Before you uninstall HM:


You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

Make sure you export your tournament summaries: Tourney > Results > Dataview > All Hands > Right-Click > Export Tourney Results and Summaries.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.



1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.


Hi, i have the same problem.

Since i can't open HEM anymore, how can i save all my previous HH for cashgames and tournaments? Are they all in the HMarchive? And if yes, can i import them then later with the "import from folder" option? And is there anything i have to do with the postgrsql before deinstalling HEM?
It is really important for me to have all the HH, so i don't want to make a mistake...

jools_c

fozzy71
11-17-2009, 05:01 PM
Hi, i have the same problem.

Since i can't open HEM anymore, how can i save all my previous HH for cashgames and tournaments?

Will it allow you to open: \holdem manager\dbcontrolpanel.exe? If so, you may be able to connect to the DB and Export Hands, to be sure you have copies.

If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney summaries.


Are they all in the HMarchive?

Maybe. I cant really say for sure. It archives hands which are auto imported, since using HM. If you have older hands they wont be in there. If you ever used the Import From Folder option, those hands will not be archived.


And if yes, can i import them then later with the "import from folder" option?

Yes, if necessary. Reinstalling HM does not harm your database. It should reconnect to the existing DB if all goes well.



And is there anything i have to do with the postgrsql before deinstalling HEM?

No



It is really important for me to have all the HH, so i don't want to make a mistake...

jools_c

Here are my cliff notes on how to backup everything in HM (assuming you can open HM).

http://www.holdemmanager.net/forum/showthread.php?t=20754

jools_c
11-17-2009, 07:12 PM
Ty! :)

Now i did everything up to 6) but unfortunately then the same massage as before pops up...
What can i do now? Deistall postgresql as well? Or could it be a serious hard disc problem then? :confused:

jools_c

fozzy71
11-17-2009, 08:30 PM
Please post the details of the error message.

jools_c
11-18-2009, 06:44 AM
Unbehandelte Ausnahme ("unhandled exeption") in der Anwendung. Klicken Sie auf "Weiter", um den Fehler zu ignorieren und die Anwendung fortzusetzen. Wenn Sie auf "Beenden klicken, wird die Anwendung sofort beendet.

EINE EXTERNE KOMPONENTE HAT EINE AUSNAHME AUSGELOEST.
("exeption caused by an extern component")

Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.ComponentModel.Win32Exception: Zugriff verweigert
bei System.Diagnostics.Process.StartWithShellExecuteEx (ProcessStartInfo startInfo)
bei System.Diagnostics.Process.Start()
bei System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
bei System.Diagnostics.Process.Start(String fileName)
bei HoldemManager.അ.ᨗ(Object ొ, EventArgs ో)
bei System.Windows.Forms.Timer.OnTick(EventArgs e)
bei System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Geladene Assemblys **************
mscorlib
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4200 (NetFxQFE.050727-4200).
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
HoldemManager
Assembly-Version: 1.9.0.38.
Win32-Version: 1.9.0.38.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe.
----------------------------------------
System.Drawing
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
DevComponents.DotNetBar2
Assembly-Version: 7.9.9.3.
Win32-Version: 7.9.9.3.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL.
----------------------------------------
System.Windows.Forms
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
HMClass
Assembly-Version: 1.0.0.0.
Win32-Version: 1.0.0.0.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMClass.DLL.
----------------------------------------
System.Xml
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
Accessibility
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll.
----------------------------------------
System.Windows.Forms.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------
DeployLX.Licensing.v3
Assembly-Version: 3.1.2000.0.
Win32-Version: 3.1.2000.19262.
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL.
----------------------------------------
System.Configuration
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll.
----------------------------------------
mscorlib.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4200 (NetFxQFE.050727-4200).
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
System.Web
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4016 (NetFxQFE.050727-4000).
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:





Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt.



When i try to start HEM it opens and i can see the number of players in the (), so i think the connection to postgresql is ok. But when i click on "players" or anything else, the message from above pops up...

fozzy71
11-18-2009, 11:35 AM
If you already did the revo reinstall reinstructions, lets try and rule out postgresql problems.

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


If the new DB has the same errors, try to reinstall postgresql - http://forums.holdemmanager.com/showthread.php?t=20755