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SeXoN
02-16-2012, 05:36 PM
Hi.

I have an issue with my HEM1.

When I press the start auto import button, Table Manager doesn't start. To fix this, I have to uninstall de program and reinstall it. But when I restart mi PC, this problem comes back and I have te uninstall and reinstall again.

I'm installing this version: HM1 - Initial Installer - Version 1.12.09

And some times, when Table Manager still doesn't work, also I have to install HM1 - Update Existing Install - Version 1.12.09

I have HEM installed in 2 different PC's and on both have the same issue.

I have Windows XP in both PC's.

Someone knows what's going on?

Thanks.

Patvs
02-17-2012, 02:00 AM
Are you using Norton? http://hm2faq.holdemmanager.com/questions/1621/WhatIfNorton#60IsDetectingHoldemManagerAsAThreat%3 F

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./