Replayer ERROR

[TyCuS]

It happened after I updated to .6309 version. I reinstalled and still happens.

Log of the error attached.

50891

[fozzy71]

What specific steps are needed to cause the error by you?

Which Operating System, Firewall, and Anti-Virus are you using?

Reinstall Microsoft .NET Framework:

If Vista/XP:
1) Download and run this uninstaller - http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

Then download 4.0 here - Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details (http://www.microsoft.com/download/en/details.aspx?id=17851)


If Windows 7:
1) Download and run this uninstaller - http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
2) Install this one: Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992)

Make sure windows is still fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).


If you continue to have problems, please reproduce the problem and email your log.txt file.

Please zip and email the log, with a link to this thread and your forum name, to hm2support@holdemmanager.com


XP:
c:\documents and settings\{username}\application data\HoldemManager

7/vista
c:\users\{username}\appdata\roaming\HoldemManager

Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html) - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg