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View Full Version : HM not working on purple lounge (microgaming) after update?



motoohot
10-13-2009, 03:11 AM
Hi

Just had some sort of update on purple lounge and software looks bit diffrent.
Had a small session but noticed the hud wasnt working at the time, now when i search for hands i playd HM is not showing anything.

Maybe the importer is not working or something.

Has any1 else had this problem?

(updated to beta etc etc to see if it fixes it and no change..)

netsrak
10-13-2009, 03:32 AM
If you tried to import with the latest Beta its possible that there was a change.

Please mail the original handhistory files with a link to this thread to support@holdemmanager.net

motoohot
10-13-2009, 05:20 AM
what is the file called? is it "GameHistory"? that is 34mb i am not sure that is the file i should send..

netsrak
10-13-2009, 06:48 AM
Delete the file or move it to a different folder.
Make sure you really have the latest beta (37) and play some hands.
If it still doesn't work mail the new file.

People in this thread say its working: http://holdemmanager.net/forum/showthread.php?t=19223

motoohot
10-21-2009, 12:35 AM
any progress on this? i emailed 2 tiems but no reply yet..

netsrak
10-21-2009, 01:24 PM
I think its a problem in your configuration.

please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

motoohot
10-21-2009, 10:09 PM
its not the HUD that i am having the problems with. its not recognising NL holdem hands at all.. ill post the ansers ina sec when i get sme free time..

motoohot
10-22-2009, 01:27 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

HM + omaha manager pro 1.09 beta 30

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Purple lounge on micro gaming

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

I see a "gamehistory.dat file.."

5) Are the hands being imported into Holdem Manager?
No i dont think so. nothing is sowing up

5a) Do they import if you create a new database?
Nope tried a new DB, nothing new imported..i made it force import from the folder. it said it imported 900 things, but no hands imported...

6) Have You Tried the Table Finder and did it work?
nope, trying that now to see if workds..

7) If you open the HH are they written in English?
HH file doesnt open.. its a .dat file?

8) If your using Vista have you UAC disabled?
Yes disabled

9) Have you attached the holdemmanager.config file?
yes

motoohot
10-22-2009, 01:37 AM
The table comes up in 6max, but no stats. HM says its importing a file but not any Hands..
in the HU games, the table is not recognised at all...

netsrak
10-22-2009, 04:04 AM
Please update to the latest Beta 40 from the link in my signature.
In your config file no auto-Import for the site is configured.
Please check the FAQ:
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=127
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=116

motoohot
10-22-2009, 05:15 AM
i update the HM software using the latest beta.. but it never goes to beta 40.. always stays on beta 30. i was wondering if this was the issue before hand too. but assumed it wasnt cus i was running the software and i couldnt really mess it up...

i have configured as requested in FAQ.. attached is screenshot

I think problem is my HM is not updating to latest beta when i run setup..

motoohot
10-22-2009, 06:03 AM
ah i found my problem... so silly of me..i had multiple instances of HM installed ffs... and i kept updating the one i was not using.

I think it all works now as it should be..