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jalf
10-12-2009, 09:09 PM
Hi,

HM worked perfectly in my pc until some days ago. This day, while i was playing, the hard drive where the hands were saved, was full. After i emptied the hard disk, and restarted the HM and the poker software, the HM didnīt import the hands.

Bwin goes on saving the hands in the same folder (Handhistory), in an file called "Historyhand.log". I think that HM "read" this file because after each sesion, this file disapeared and is archived in C/HMarchive. The problem is that no details of these sesions are shown in report or sesion tabs or anywhere.
If i try to import this files manually (import/import files), in the window apears: files imported: 1 of 1 ; Hands imported:0 (but in this archive there are hands on it; it's seems as if HM couldn't "read" the hands that are in the files.

The hud doesn't work either.
The tables are recognized when HM is opened, but the table details (vpip, pot, etc.) are empty.

HM is working perfectly in other rooms, like chilipoker.

i have just download the latest version of HM (not the beta)

what can i do?

Thanks

strawberryfields
10-13-2009, 01:33 AM
im experiencing the exact same problem on a ongame site, too.

hem says "hands imported", table manager actually recognizes the tables but gets no values and there are no reports or imported hands whatsoever.

help would be very much appreciated.

netsrak
10-13-2009, 03:31 AM
@strawberry... Please open your own thread

Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

jalf
10-13-2009, 07:09 AM
Everything is ok again!! It was just to updated the beta version. Some days breaking my head!!!

Thank you

guldlock
10-22-2009, 01:53 PM
i have the same problem or almost. im playing on betsafe an ongame skin. now there are a number of things that are funky.
the HM is autoimporting the files but it apparently cant read them at all. the HUD doesnt see the table and the hands dont exist in the database.
my hud and HM works perfectly on 3 other sites.
now one funky thing is that the hands are located quite rarely.

C:\Documents and Settings\%USERPROFILE%\Local Settings\Application Data\P5\betsafe\handhistory

i needed to reveal the hands has they where protected not to touch. on the other sites on ongame that i play on i dont need to do that.
on the other sites i play one the handhistories are situated elsewhere has well something more basic.

ive been downloading the new patch more than twice and i get some error messages when i install saying that it cant replace files but i think that is just because its the second time im reinstalling it?? what do u guys think. to my knowledge the latest patch was installed.



this are what the hand histories look like.
really hope u can help





***** History for hand R5-7304801-107 *****
Start hand: Thu Oct 22 14:37:36 GMT-0200 2009
Table: Galway [7304801] (NO_LIMIT TEXAS_HOLDEM $3/$6, Real money)
User:
Button: seat 8
Players in round: 4
Seat 9: the_road ($603)
Seat 1: BruceDriver ($746)
Seat 4: bigbigklizma ($602)
Seat 8: littlemiyagi ($618)
the_road posts small blind ($3)
BruceDriver posts big blind ($6)
---
Dealing pocket cards
Dealing to
bigbigklizma folds
littlemiyagi raises $15 to $15
the_road folds
BruceDriver folds
---
Summary:
Main pot: $15 won by littlemiyagi ($15)
Seat 9: the_road ($600), net: -$3
Seat 1: BruceDriver ($740), net: -$6
Seat 4: bigbigklizma ($602)
Seat 8: littlemiyagi ($627), net: +$9
***** End of hand R5-7304801-107 *****
***** History for hand R5-7304801-108 *****
Start hand: Thu Oct 22 14:37:59 GMT-0200 2009
Table: Galway [7304801] (NO_LIMIT TEXAS_HOLDEM $3/$6, Real money)
User:
Button: seat 9
Players in round: 4
Seat 1: BruceDriver ($740)
Seat 4: bigbigklizma ($602)
Seat 8: littlemiyagi ($627)
Seat 9: the_road ($600)
BruceDriver posts small blind ($3)
bigbigklizma posts big blind ($6)
---
Dealing pocket cards
Dealing to
littlemiyagi folds
the_road raises $18 to $18
BruceDriver folds
bigbigklizma folds
---
Summary:
Main pot: $15 won by the_road ($15)
Seat 1: BruceDriver ($737), net: -$3
Seat 4: bigbigklizma ($596), net: -$6
Seat 8: littlemiyagi ($627)
Seat 9: the_road ($609), net: +$9
***** End of hand R5-7304801-108 *****
***** History for hand R5-7304801-109 *****
Start hand: Thu Oct 22 14:38:15 GMT-0200 2009
Table: Galway [7304801] (NO_LIMIT TEXAS_HOLDEM $3/$6, Real money)
User:
Button: seat 1
Players in round: 4
Seat 4: bigbigklizma ($596)
Seat 8: littlemiyagi ($627)
Seat 9: the_road ($609)
Seat 1: BruceDriver ($737)
bigbigklizma posts small blind ($3)
littlemiyagi posts big blind ($6)
---
Dealing pocket cards
Dealing to
the_road folds
BruceDriver folds
bigbigklizma folds
---
Summary:
Main pot: $6 won by littlemiyagi ($6)
Seat 4: bigbigklizma ($593), net: -$3
Seat 8: littlemiyagi ($630), net: +$3
Seat 9: the_road ($609)
Seat 1: BruceDriver ($737)
***** End of hand R5-7304801-109 *****

netsrak
10-22-2009, 02:25 PM
The message you get during the installation of the update mean that your Holdemmanager or parts of it are running while you are trying to install the update. The update fails in this case.

Reboot your computer and install the update again as first thing. I hope this solves your other problems too.

guldlock
10-23-2009, 02:28 AM
thank you now it works like a charm! :)