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jjooeeyy
02-14-2012, 05:14 AM
I have just moved from pokerstars.com to pokerstars.eu, and because of this change my HUD doesn't work and I can autoimport hands. How can I fix this?

netsrak
02-14-2012, 09:47 AM
Switch the Stars client to english language and check the settings: http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup

If may be necessary to use the tablefinder:
http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

jdm123
02-14-2012, 11:57 AM
I'm having the same problem.
I have the stars client set to the english language
In tablefinder I get the message "I can not find any unattached hands. Please wait........

jdm123
02-14-2012, 12:04 PM
It seems to be an issue with detecting importing hands. But when I click on Auto detect it answers Holdem Manager did not find any new sites to add.

jdm123
02-14-2012, 12:09 PM
when I click open folder for C:\Users\user\AppData\Local\PokerStars\HandHistory \

I get I can't find C:\Users\user\AppData\Local\PokerStars\HandHistory \

Patvs
02-15-2012, 01:11 AM
Two issues here:
-1 we stil have to investigate if the handhistories of the .eu client are slightly different than the .com formatting. (if they are this will require a HoldemManager update)
-2 as was suggested, you need to manually edit the auto import folders

In the PokerStars client--> Go to options in your PS client, select Instant Hand History Options...
Change the folder to C:\Users\"your user name"\AppData\Local\PokerStars\HandHistory\ (if you used to have the PokerStars.com client installed using that folder)

jdm123
02-15-2012, 10:15 AM
How do I manually change the PS client? when I go to Instant Hand History Options... I can't change C:\Users\"your user name"\AppData\Local\PokerStars\HandHistory with my keyboard.

Patvs
02-15-2012, 11:43 PM
If you can't change the folder in PokerStars.
Change the folder in HoldemManager (so they match).

You likely can't change the folder, because it's a hidden system folder and your computer needs to be able to 'unhide' system folders.

enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg

jdm123
02-16-2012, 11:41 AM
I'm having pokerstars trying to help me finding the hand histories. I will post once they have.

JimmyRare
02-20-2012, 03:01 PM
I'm having pokerstars trying to help me finding the hand histories. I will post once they have.

They're in User/AppData/Local/Pokerstars.EU

Issue is that the HUD is not working. Estimated time until fix?

Patvs
02-21-2012, 03:04 AM
If you have the lobby language in English, and HoldemManager is importing from the new handhistory folder
(or you change the handhistory folder to the old folder in the PokerStars client), HUD should work.

If it still doesn't try the tablefinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

koffe33
02-26-2012, 03:14 PM
Had the same problem but fixed it, go to your Pokerstars client, option > instant hand history options and change the map C:\Users\XXXX\AppData\Local\PokerStars\HandHistory \ to C:\Users\XXXXXX\AppData\Local\PokerStars.EU\HandHi story\ then go to HEM add auto import folder and add the new folder u just edited in PS "C:\Users\XXXXX\AppData\Local\PokerStars.EU\HandHis tory\" worked for me, hope it helps someone.

Sorrow23
03-01-2012, 09:30 AM
Had the same problem but fixed it, go to your Pokerstars client, option > instant hand history options and change the map C:\Users\XXXX\AppData\Local\PokerStars\HandHistory \ to C:\Users\XXXXXX\AppData\Local\PokerStars.EU\HandHi story\ then go to HEM add auto import folder and add the new folder u just edited in PS "C:\Users\XXXXX\AppData\Local\PokerStars.EU\HandHis tory\" worked for me, hope it helps someone.

+1.
ThankYou!

SaynotoKlaus
03-01-2012, 09:51 AM
Had the same problem but fixed it, go to your Pokerstars client, option > instant hand history options and change the map C:\Users\XXXX\AppData\Local\PokerStars\HandHistory \ to C:\Users\XXXXXX\AppData\Local\PokerStars.EU\HandHi story\ then go to HEM add auto import folder and add the new folder u just edited in PS "C:\Users\XXXXX\AppData\Local\PokerStars.EU\HandHis tory\" worked for me, hope it helps someone.

Apparently this is the solution.

When i added the new autoimport folder , it asked me where to put the old hands archive and i picked the same folder - C:\Users\XXXXX\AppData\Local\PokerStars.EU\HandHis tory\ - is this ok? I don't want to have any conflicts or anything...

Patvs
03-01-2012, 10:13 AM
Either add the C:\Users\XXXXX\AppData\Local\PokerStars.EU\HandHis tory\ folder as an auto import folder in HM.
Or in the PokerStars client change it to the old PokerStars import folder that's already listed as an auto import folder in HM.

Bebik
03-08-2012, 03:57 PM
I have a problem, I am using HM2, when I sync my folders to the ones said from other players, it just doesnt go through on PS.eu tables it shows just Waiting for hands, so it is not importing ok. Can u help me pls with some suggestion

Patvs
03-08-2012, 04:46 PM
Read: http://forums.holdemmanager.com/bug-reports/104721-no-hud-table-only-3-hands-showing.html