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robocow
10-11-2009, 07:37 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
stars. ft. ipoker ongame. no only stars
NLH. PLO. MTTs

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
Done
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes. Although ive changed the file they are sent to where hand histories for all my sites go. In a seperate subfolder.
C:\Users\Rob\Desktop\hand history\robc1978\robc1978

5) Are the hands being imported into Holdem Manager?
I click clear and nothing happens.
5a) Do they import if you create a new database?
no. not sure how to do this? options/configure auto import/ selcect new folder C:\Users\Rob\Desktop\hand history\robc1978\robc1978/ select database. created new folder hem2 then selected it. save.

6) Have You Tried the Table Finder and did it work?
no. just a blank box
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
disabled
9) Have you attached the holdemmanager.config file?
it wont upload

robocow
10-11-2009, 07:40 AM
iv clicked on the latest download it says it was sucessful after about 7 error messages of files that were unable to be replaced

netsrak
10-11-2009, 08:05 AM
Please reboot your computer and install the update again as first thing.

robocow
10-11-2009, 08:40 AM
done

robocow
10-11-2009, 08:43 AM
working now thanks