Graph Results Display Problem

[aenetomic]

This is best described by testing it yourself.

open up HM2, Cash Graph Results

Wait for it to load some hands / display results.

Without changing any filters click refresh.

When it loads, its not the same.

Each time you refresh it loads a different set of hands.

The read out claims to load all hands for that sample, but I'm convinced that it's not.

It seems impossible to get an accurate graph at any time.

[aenetomic]

Another problem with the graph display. this one kinda made me laugh :)

HM2's new app: Time Travel
http://i770.photobucket.com/albums/xx349/datsmahname/thiscantberightcopy.jpg
*edited out dates, $ amounts.
this is all hands displaying monthly results.

[DogNamedBluff]

The first issue is known and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

The assigned internal ticket # on this issue is 3481. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

Please send an email to hm2support@holdemmanager.com with "Notify Me When 3481 Is Resolved" in the subject line. We have assigned someone to search for these subject lines after each release, so this should ensure you get notified after this fix has been released.

For the messed up graph please try uninstalling / installing the latest HM2 again.

http://www.holdemmanager.com/Downloads/Hm2_2.0.0.6309.exe

Thank you.

[aenetomic]

n/a

[aenetomic]

completely Re-installing .NET Framework, updating Internet Explorer, and creating a fresh database without importing my old HM1 database fixed BOTH graphical problems.

It took a while to do the above (like 12 hours). I dont know which of those fixed it, but aside from causing lag while playing I haven't found any serious problems.

[DogNamedBluff]

If you are experiencing lag please see this FAQ
http://hm2faq.holdemmanager.com/questions/1501/My+HUD+is+lagging