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View Full Version : Hands not auto importing in trial version



mugenjin
10-09-2009, 09:21 PM
Went through all the steps in the faq and no hands seem to be auto importing and no hud being displayed.

When I created the 2nd db and clicked auto import it seemed to import the hands from the previous game , but when I started a 2nd game it just says no new hands , locates a file but doesnt import new hands from it.


1) What version of Holdem Manager are you using eg 1.06.04 Beta 12? 1.08.04 Trial ver

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? Pokerstars 9man turbo sng's , only site I play on.
2a) Have you clicked the Start Auto Import Button? Yes

3) Have you the settings exactly as per the FAQ for your site? Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? C:\Program Files\PokerStars\HandHistory\

5) Are the hands being imported into Holdem Manager? No

5a) Do they import if you create a new database? No

6) Have You Tried the Table Finder and did it work? Table finder doesnt work at all.
7) If you open the HH are they written in English? Yes

8) If your using Vista have you UAC disabled? Using XP.

9) Have you attached the holdemmanager.config file? Yes

fozzy71
10-09-2009, 09:33 PM
Went through all the steps in the faq and no hands seem to be auto importing and no hud being displayed.

When I created the 2nd db and clicked auto import it seemed to import the hands from the previous game , but when I started a 2nd game it just says no new hands , locates a file but doesnt import new hands from it.


1) What version of Holdem Manager are you using eg 1.06.04 Beta 12? 1.08.04 Trial ver.....

Please update to the current beta from the link in my signature.


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.