PDA

View Full Version : Auto-importing delayed by 30+ minutes?



JYQGXQHXXU
10-09-2009, 06:40 PM
Had a weird problem last night that I've seen seen or heard of before.

My first session using HEM on a new Windows 7 install. I have UAC off. Database set up fine, already imported all my hands successfully.

I launch a couple games. HUD doesn't show up. Both games show in the Table Manager. Relaunched HUD, nothing. I look after I finish and the games never imported into my db. Auto-import folders are correct, and hh files were saved. Auto-import was definitely on, and had been running the entire time I played. After the games finish (about 30 or 40 minutes later), I try to figure out what the problem is. I have HEM window open on the import screen. I click on my start menu and the files suddenly import. Both games appear to have imported successfully/completely. I didn't change any settings within HEM or do anything within HEM. They definitely imported when I clicked on my start menu, far away from the HEM window.

Ever heard of this problem before? What can I do to make sure it doesn't happen again?

Thank you.

fozzy71
10-09-2009, 08:36 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Make sure you attach the config file as described in step 9.